Resume

Work
Experience

2017 - Present

Director of Product Design at Mintel

Built a new transatlantic team of UX and UI specialists for a leading market research company, establishing new processes and standards of modern design implementation. Led broad organizational change which resulted in two new frontend development teams, replatforming legacy products on a mass scale, and launching commercially successful new products both nationally & globally.

  • Revolutionized global development by properly introducing and championing UX & UI strategic processes


  • Established a robust team practice which led to a doubling of investment in Product Design in 2021


  • Led the development of a new brand identity, & a refresh of our primary brand implementation

2012 - 2016

Lead UX / Research Strategist at The Plum Tree Group

As a founding member and lead of Plum Tree's RIO (Research, Innovation, and Optimization) team: collected extensive research for clients, crafted digital strategies on- and off-product, performed ongoing optimization testing; as well as onboarding, training, and managing a cross-functional team of analysts and designers.

 

  • Developed or consulted on site strategy for 100+ lead generation & ecommerce websites


  • Developed UX products, processes, and deliverable stacks that directly led to increased agency revenue


  • Provided insight and integrated strategy across agency service areas; including website IA/UX, consumer insights, content strategy, search engine optimization & marketing, social media strategy & management, and ongoing data analysis

Education

Loyola University Chicago

BBA in Marketing, Honors Program (minors: International Business, Philosophy)

Skills
& Expertise

  • Team development & management

  • User analysis, profiling, mapping, & insight integration

  • Product strategy, UX design, UI direction, accessibility

  • Usability testing, quantitative analytic analysis

  • Design system development & ongoing management