EDUCATION

EXPERIENCE

BBA, Marketing

Loyola University Chicago

 

  • Interdisciplinary Honors Program Scholar

  • Minors: International Business, Philosophy

  • GPA: 3.4

MAY 2013

Semester Abroad

Universidad del País Vasco/Euskal Herriko Unibertsitatea

 

  • Spanish Language and Literature

  • International Business

SPRING 2012

Rover / Sales Associate

Nordstrom Inc.

 

  • Top customer service training

  • Experience in adapting quickly

  • Gained valuable sales insight

June '10 - January '12

July '12 - November '13

Marketing Intern

The Plum Tree Group

 

  • Trained in SEO, SEM fundamentals

  • Built archive of competitive research

  • Helped develop new strategic business unit

July '12 - Janary '13

January '13 - present

Lead UX and Research Strategist

The Plum Tree Group

 

  • Develop & execute production of new revenue-driving products, services, and processes

  • Provide research-backed strategic insight across all agency service areas (IA, UX, SEO, SEM, content, etc.)

  • Manage clients, projects, and internal team

Men's Sales Associate

J.Crew

 

  • Provided wardrobe development

  • Gained perspective on customer shopping & buying behavior

  • Honed multitasking skills

Interested in being what comes next?

Résumé Timeline //   my career

SKILLS

ANALYTICS FLUENCY


Google Analytics, Omniture Analytics, Magento Commerce Analytics

TOOL BELT

 

Sketch, Axure, Proto.io, SPSS, Esri, Qualtrics, Adcenter, Omnigraffle

CUSTOMER SERVICE

 

Retail Sales, Agency Sales, Relationship Management

MANAGEMENT

 

Client Partnership, Project Management, Training, Team Workflow Management

INFORMATION ARCHITECTURE

 

Site Maps, Pageflow, Wireframes

© 2016 by Rachel N Johnson

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